Building Bridges Not Walls Between Generations at Work

Making the Different Generations on Your Team Your Competitive Advantage

The past several years have brought an endless cascade of social media movements that left many of us... well... scratching our heads. #OccupyWallstreet. #MarchForOurLives. #BlackLivesMatter. #MeToo. #ClimateChange. Regardless of how you might feel about these protests, each symbolizes a gap.

Despite the perspectives on all sides of these causes, a clear issue remains:

There is a huge gap in this country that few are taking seriously.

While diversity is usually seen as an ethnic, gender, or income issue—there is a new kind of diversity that only eight percent of U.S. companies even recognize: diverse generations on teams.

Long laughed off as a cliché and more recently mocked in memes #HowToConfuseMillennials and #OKBoomer hashtags, the generational gap has become an undeniable tension in the global workplace. Sadly, it has fostered:

  • Loneliness in our workplaces.

  • Poor communication on our teams.

  • Reduction in revenue and team morale.

  • Conflicting values and priorities in the office.

  • Divisions that lead to “walls” instead of “bridges.”

For the first time in history, up to five generations find themselves working alongside each other in a typical company. The result? There can be division. Interactions between people from different generations can resemble a cross-cultural relationship. Both usually possess different values and customs. At times, each generation is literally speaking a different language!

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